Byrd Designs Privacy Policy

Byrd Designs Privacy

We do not sell your e-mail address to spammers. If you request to be added to our mailing list, you will occassional receive an email from Byrd Designs announcing special discounts or our free newsletter. Any requests to be removed from our list will be honored. If you ever have any questions you may contact us at 1-800-794-2973 or E-mail Us

When it comes to our web site, we take our quality standards just one step further. Just as we build our jewelry with high quality standards, we also build our web site on a strong foundation to assure you solid, secure transactions & protected for your privacy.

For your protection, you must be using a web browser that supports SSL (Secure Sockets Layer) encryption to benefit from the privacy protection technology that we use in transactions through our Online Catalog. The most recent versions of Netscape Navigator, OS/2 Web Explorer and Microsoft Internet Explorer are examples of browsers that support the security features that we use.

We know that Internet commerce can sometimes seem a little uncomfortable, so we have provided answers to some of the most commonly asked questions about our Internet commerce and security issues as they relate to our Byrd Designs Catalog. Just click on the question to view the answer.

If I am not using an Internet browser by Netscape or Microsoft, how do I find out if I can benefit from SSL encryption technology?
What information does Byrd Designs ask for and how is it used?
Who has access to my personally identifiable information?
What happens to my credit card information after I submit it?
Will I be put on lots of direct-market mailing lists after I purchase products from the Byrd Designs web site?
Do I have purchasing and shipping choices when I purchase products through the Byrd Designs web site?
I have a question, who can I contact?

1] If I am not using an Internet browser by Netscape or Microsoft, how do I find out if I can benefit from SSL encryption technology?

Contact the manufacturer of your particular browser. As long as your browser supports SSL encryption and is compatible with the HTML 2.0 specifications (frames), you will be protected.

Depending on the type of browser you use, you may be able to enable a security option that alerts you when you are entering a web page that is not secure. This option will also alert you when you enter a secure page that is encrypted for your privacy. To learn more about this security feature, contact the manufacturer of your Internet browser.

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2] What information does Byrd Designs ask for and how is it used?

When you make a purchase on the Byrd Designs web site, you must complete the online order form with your payment and shipping information. We ask for your name, address, phone number, e-mail address, shipping address, credit card number, and credit card expiration date.

The personal information that you submit through the Byrd Designs web site is used to process your order, and to provide you with an order confirmation number that you can use to track your purchase. Your personal information may be later used to inform you of special offers or promotions from Byrd Designs.

We only ask for the personal information that we need to validate and process your online purchase. Any additional requested information (through surveys, etc.) is anonymous, and only used as a basis for developing new products and promotions based on the preferences of our customers. We ask for this information in confidence so that we can better provide you with what you need to make all of your shopping experience fun and easy.

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3] Who has access to my personally identifiable information?

Because your personal information is encrypted into a special code, it can only be decoded by our databases and credit card processors. Byrd Designs may use this information to inform you of special offers or promotions involving Byrd Designs products.

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4] What happens to my credit card information after I submit it?

Your credit card information is automatically forwarded to our credit card processor.

Once the credit processor receives your information, they validate the name, address, and credit card number that you have submitted &endash; a standard process similar to the credit transactions performed in department stores and restaurants.

Your encrypted information is then stored in a highly secured database, which credits your account once your order has been shipped.

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5] Will I be put on lots of direct-market mailing lists after I purchase products from the Byrd Designs web site?

Byrd Designs may use your contact information to inform you of special offers or promotions involving Byrd Designs products only. We will never make your personal information available for purchase or use by any mass-mailing or direct-marketing companies.

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6] Do I have purchasing and shipping choices when I purchase products through the Byrd Designs web site?

When you purchase products through the Byrd Designs web site, you have the option of paying with a credit card. You also have the option of shipping your order to a different address &endash; a great feature for sending gifts!

You may select shipping methods such as US mail, UPS ground, 3 day select, 2nd day, or next day express.

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7] I have a question. Whom can I contact?

You can always contact us easily at 1-800-794-BYRD (1-800 794-2973) or e-mail us at Byrdsales@byrddesigns.com
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